Dear Valued Customer,
At Samsung, security is a top priority. We are reaching out to inform you that Samsung recently discovered a cybersecurity incident that affected some of your information.
In late July 2022, an unauthorized third party acquired information from some of Samsung's U.S. systems. On or around August 4, 2022, we determined through our ongoing investigation that personal information of certain customers was affected.
We have taken actions to secure the affected systems, and have engaged a leading outside cybersecurity firm and are coordinating with law enforcement. We want to assure our customers that the issue did not impact Social Security numbers or credit and debit card numbers, but in some cases, may have affected information such as name, contact and demographic information, date of birth, and product registration information. The information affected for each relevant customer may vary.
At Samsung, we value the trust our customers place in our products and services ‑ trust that we have built up over many years. By working with industry ‑ leading experts, we will further enhance the security of our systems ‑ and your personal information ‑ and work to maintain the trust you have put into the Samsung brand for more than 40 years.
We regret any inconvenience this may cause you and appreciate your trust in us. We have set up an FAQ page on our website for additional questions and answers along with recommended actions.
If you'd like to check your credit report, you are entitled under U.S. law to one free credit report annually from each of the three major nationwide credit reporting agencies. More information can be found below.
If you have any questions regarding this issue, please visit our website at
www.samsung.com/us/support/securityresponsecenter.
To order your free credit report, visit
www.annualcreditreport.com or call toll-free at 1 877 322 8228.
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