Our FamilyForum

Our FamilyForum Welcome Center => Chit Chat & Humor => Computers & Internet => Topic started by: Lesmond on October 11, 2009, 08:03:40 AM

Title: My new pc died
Post by: Lesmond on October 11, 2009, 08:03:40 AM
My new computer decided to have a heart attack :'( so I gotta send it back to acer to get fixed (I hope) on my laptop now so I will still be around, but no graphics from me until I get it back :thud:
Title: Re: My new pc died
Post by: Ken on October 11, 2009, 08:29:15 AM
Sorry to hear that it died Les.  :cry2:
I always keep one or two old desktops around just in case something like this happens... it's good to hear that you have your laptop.
Title: Re: My new pc died
Post by: Lesmond on October 11, 2009, 08:39:42 AM
Thanks Ken, yeah glad I got my laptop, I hooked it up to my 22" monitor cuz I don't like the small screen on the laptop! also managed to get a backup of my emails and firefox settings too, theres no way I would remember all my passwords to the sites I visit  :belly:
Title: Re: My new pc died
Post by: Ken on October 11, 2009, 08:52:50 AM
I use Access Manager2, it's free and works really good.
By using it I don't have to use the same passwords, or weak passwords, on every site. It will generate very strong p/w's and pass-phrases so as to keep you safe and because it stores them for you you don't have to try to remember them and you don't need to type them in when you are logging into a site, just copy and paste.  :bigthumb:

http://www.accessmanager.co.uk/ (http://www.accessmanager.co.uk/)
Title: Re: My new pc died
Post by: Lesmond on October 11, 2009, 08:59:06 AM
I already have Access Manager, but I forgot to get it off the pc  :thud:
Title: Re: My new pc died
Post by: Ken on October 11, 2009, 09:11:52 AM
Another one that I'm starting to test out is SignupShield (http://www.protecteer.com/asp/home.asp).

It came pre-installed to my Cruzer USB thumb-drive and seems to get good reviews. Because it's on the t/d I don't need to worry about the PC going down and it has a backup feature that *may work OK... don't know yet on that. The only problem I'm seeing so far is that the free version will only store 10 passwords, so I don't know how that's going to work but it may be OK.
Title: Re: My new pc died
Post by: LoneWolf_53 on October 11, 2009, 01:31:11 PM
'Tis times like this I'm grateful to have two desktops and a lappy.

Hope they get it sorted for you quickly Les.
Title: Re: My new pc died
Post by: Skhilled on October 11, 2009, 04:19:57 PM
What exactly happened, Les? Any errors , strange sounds, smells? What are the number of beeps that it gives when it boots, if any?

For beep codes:

http://www.5starsupport.com/info/beep_codes.htm (http://www.5starsupport.com/info/beep_codes.htm)

http://www.computerhope.com/beep.htm (http://www.computerhope.com/beep.htm)
Title: Re: My new pc died
Post by: Lesmond on October 11, 2009, 05:06:00 PM
It would continually shut down at intermittent times, with no warning at all, even in safe mode, the first couple of times I thought nothing of it, but it just worse, and on occasions it would get to the desktop and freeze, no sounds or beeps at all.
Title: Re: My new pc died
Post by: Skhilled on October 11, 2009, 05:10:01 PM
Is your hard drive full? Scan for viruses lately or run scandisk or defrag?

If not, then either you have a heating problem, a power supply problem or the motherboard is dying.
Title: Re: My new pc died
Post by: Skhilled on October 11, 2009, 05:22:26 PM
Is the inside of your PC dirty? If so, you'll need to clean it. It is clogging up the air holes. PC's need the air so they don't overheat and start frying your components.
Title: Re: My new pc died
Post by: Skhilled on October 11, 2009, 05:25:14 PM
OK, time for bed so I can go to work later. Let me know what happened. :)
Title: Re: My new pc died
Post by: Lesmond on October 11, 2009, 05:28:39 PM
Is your hard drive full? Scan for viruses lately or run scandisk or defrag?

If not, then either you have a heating problem, a power supply problem or the motherboard is dying.
When I called acer, they said it sounded like an heating problem, but they wasn't sure, hard-drive is not even a 1/4 full, most of my files are saved to a second hard drive, only the programs I run are on the main drive
Title: Re: My new pc died
Post by: Skhilled on October 12, 2009, 10:07:32 AM
Open the case and see if it has a lot of dust in it. If there is then use a can of compressed air to gently blow out the dust making sure that any open vents are not blocked in any way.

Also, if you have it inside a cabinet like you used to during the TPH days, then take it out. The newer PC's use more power and therefore generate more heat. Everything in your PC can generate heat including the hard drive, memory, video card, sound card, etc.

If you buy really good ones they will probably use a lot more power and generate more heat. You need to have good air flow to and around your PC to keep it cool. It may work in an enclosed space for some time. But after awhile the intensity of the heat will degrade your components. They will eventually fry.

Hmmm, you might even need a new fan. It/they (not sure how many you have) might be failing. You might also need better fans or more fans.
Title: Re: My new pc died
Post by: Lesmond on October 12, 2009, 11:09:54 AM
Thanks Steve, buts its all packed up for the carrier to pickup tomorrow (Tues) I did check it before I packed it though, and found it was clean of dust.
Title: Re: My new pc died
Post by: Sport on October 12, 2009, 11:42:44 PM
a machine that new, debris shouldn't be a problem, sounds like a video card issue or PSU...if you are under warranty, they should be able to fix it without disturbing your HDD ....has anyone ever heard of "BackUp's"? ...I recently lost the HDD on my workstation but  had a full Image on another machine on my network ...never missed a cycle after installing another HDD..... Raid 1 through Raid 5 is also our friend!!!!
Title: Re: My new pc died
Post by: Skhilled on October 13, 2009, 09:26:04 AM
I wasn't sure which PC it was...the new or the old and do know that he kept it in an enclosure/cabinet. Hmm, the title does say new. I guess I missed that part. LOL

He did state that he does backups to a separate drive. And since he has a proprietary PC and also not a server PC, I assumed that it does not have raid.

Yeah, it could be a driver issue or the psu.
Title: Re: My new pc died
Post by: Lesmond on October 13, 2009, 09:45:28 AM
I think it does have raid on, not sure what type though :innocent:
Title: Re: My new pc died
Post by: Skhilled on October 13, 2009, 03:32:01 PM
You should be able to find out by viewing the docs at the website. You can then mirror your drives.
Title: Re: My new pc died
Post by: Lesmond on October 13, 2009, 03:58:10 PM
to tell the truth Steve, I didn't know what it was for (raid) (https://www.ourfamilyforum.org/FamilyForum/proxy.php?request=http%3A%2F%2Fi33.tinypic.com%2F2j13bdz.jpg&hash=dfeb90c16bd25a79e920eb7b847c5a03315f37f2)
Title: Re: My new pc died
Post by: Skhilled on October 13, 2009, 04:22:00 PM
Raid can be very useful. Most people don't use though.
Title: Re: My new pc died
Post by: Lesmond on October 15, 2009, 04:17:31 PM
Just got an email from acer yesterday, so hopefully it wont be long before its back :cool2:

Quote
Dear Acer Customer,

Your Acer product

Model        : ASM7711/Q8300 C2Q 2.50GHZ 4MB/750GB SATA

has arrived at our Repair Centre and is awaiting repair.

Kind Regards,

Acer Computer UK Repair Centre
www.acer.co.uk (http://www.acer.co.uk)

Title: Re: My new pc died
Post by: Ken on October 15, 2009, 04:34:56 PM
Good deal Les... hope it gets back to you soon.  :bigthumb:
Title: Re: My new pc died
Post by: Lesmond on October 20, 2009, 12:24:08 PM
Update on PC repair.. had call from acer, and they told me that the motherboard is corrupted and it will be replaced, they are waiting for a replacement, and will return it to me asap.
Title: Re: My new pc died
Post by: Skhilled on October 20, 2009, 04:22:14 PM
Good. I hope it gets back soon. :)
Title: Re: My new pc died :Update:
Post by: Lesmond on November 02, 2009, 11:18:00 AM
Quote
Dear Acer Customer,

Your Acer product, ASM7711/Q8300 C2Q 2.50GHZ 4MB/750GB SATA, is ready for shipping.

Please expect shipment and delivery within the next 2 business days.
Title: Re: My new pc died
Post by: Ken on November 02, 2009, 12:39:13 PM
Quote
Dear Acer Customer,

Your Acer product, ASM7711/Q8300 C2Q 2.50GHZ 4MB/750GB SATA, is ready for shipping.

Please expect shipment and delivery within the next 2 business days.


Sounds great Les.  :bigthumb:
Title: Re: My new pc died
Post by: Lesmond on November 03, 2009, 01:13:12 PM
Got it back today, all seems to be working good so far :2tumb:
Title: Re: My new pc died
Post by: Ken on November 03, 2009, 01:14:26 PM
Got it back today, all seems to be working good so far :2tumb:

 :yahoo:

Sounds great Les!
Title: Re: My new pc died
Post by: Skhilled on November 05, 2009, 07:35:13 AM
Glad you're back in business. :)